What is Trojan.Ransomlock.G?
Trojan.Ransomlock.G is a Trojan horse that belongs to the Reveton family. Reveton Trojans are ransomware programs that usually attack computers in Europe. Once Trojan.Ransomlock.G enters your computer system it prompts you with a message that states that you have committed a crime and therefore your PC is now locked. It also claims that you have to pay a fine in order to unlock your computer and save your files. Whatever you do, do not follow these instructions as they most certainly do not come from a government facility.
If you want to regain access to your PC you should remove Trojan.Ransomlock.G as soon as possible.
How does Trojan.Ransomlock.G work?
The alert that is displayed by Trojan.Ransomlock.G usually starts out by saying that you have broken copyright laws, in other words, that you have downloaded or distributed files illegally and that is why your PC is now locked. Then it goes on to state that you have to pay a certain sum of money and if you do not do so you will face charges that may even lead to imprisonment. However, if you do pay, not only will the charges be dropped, but you will also regain access to your computer. It is quite obvious that there is something off about this message. Keep in mind that even if you did download some files illegally the government would not lock your PC and certainly would not ask you to pay a fine via online money transfer system. This is nothing but a scam and you should not follow any of the instructions presented on screen, because even if you do pay the cyber criminals, your computer will not be unlocked. What you should do instead is delete Trojan.Ransomlock.G from your computer system. And here is how.
How to uninstall Trojan.Ransomlock.G from my PC?
Since Trojan.Ransomlock.G is a malicious program the only way to get rid of it is by implementing a malware removal tool (e.g. Spyhunter) onto your PC. The anti-malware program will terminate Trojan.Ransomlock.G and all of its components so you can regain access to your system and continue using it as you did before. This program will also safeguard your PC in the future. In order to safely download the anti-malware tool you will have to reboot your system in the Safe Mode. Instructions on how to do that are provided below. Alternatively, you can use a USB device and download the program from a clean computer.
1. Restart your PC
2. Start tapping F8 after BIOS screen disappears
3. Choose Safe mode with Networking
4. Press Enter then click YES
5. Click on Start and then Run
6. Type in msconfig and click OK
7. On Startup tab click Disable all
8. Click OK and restart your PC
9. Open your browser
10. Download the anti-malware program
Windows 7 and Windows Vista
1. Restart your PC
2. Start tapping F8 once BIOS screen disappears
3. Select Safe mode with Networking
4. Press Enter
5. Open your browser
6. Download the anti-malware tool
1. Press the Windows key
2. Open Internet Explorer
3. Download the malware removal tool