What is Cryptowall?
Cryptowall is a Trojan horse that behaves in the same way as a ransomware program. The virus is usually distributed via spam e-mails, however, there are other ways to acquire it as well, especially if your PC is not properly protected. You could download the Trojan yourself thinking it is something else or you could infect your computer by simply entering a corrupted site.
It is important to stay away from unreliable sources and only download or update software from the official websites. Cryptowall enters your PC silently. It is compatible with all Windows systems. The ransomware is similar to other infections like CryptoLocker, CryptoDefense and CryptoBit. We advise you delete Cryptowall from your PC immediately.
How does Cryptowall work?
Once Cryptowall infects your PC, it starts encrypting your files. Afterwards, you are prompted with a notification that says that your files have been encrypted and if you want to get them back you must pay the so-called ransom which may vary from 500$ to 1000$. Unfortunately, the first part of the message is true. You will not be able to access some of your documents, photos, videos and other files. In order to make the payment you will be asked to download a browser called Tor that helps the cyber criminals stay anonymous. The money has to be paid in Bitcoins which is an online currency that is also used by the cyber criminals to stay untraceable. We do not recommend paying the cyber crooks. It is not very likely that you will restore your files if you do. You will only waste your money and may also disclose your personal details which could lead to even more financial losses. Instead, you should terminate Cryptowall yourself. And here is how.
How to remove Cryptowall from my PC?
If you want to restore your files you can use your back up or, if you do not have one, you can try to locate the RSA key. The key may be stored on your system as a .cert, .crt or.pfx file. You should search for these files on your computer. You can also try using the instructions below to decrypt your data. As for the Trojan itself, you should use a malware removal tool in order to uninstall Cryptowall from your system before you decrypt your files, otherwise the infection will just encrypt them again. Manual Cryptowall removal is not possible in this case which is why you will have to download the anti-malware and use it to get rid of Cryptowall. The security utility will scan your computer, remove Cryptowall, and also protect your PC from other threats that you may encounter online in the future.
How to decrypt my files?
- Click Start and go to Control Panel
- Select User Accounts and Family Safety
- Go to User Accounts
- Click on Manage your file encryption certificates
- Click Next
- Check Use this certificate and pick the certificate
- Click Select certificate and then Next
- Click on Backup the certificate and key later
- Select Next again
- Click All logical drives and click Next once more.