How to get rid of “Dear Facebook User, Congratulations!” scam

About “Dear Facebook User, Congratulations!” scam

The most likely reason you are seeing “Dear Facebook User, Congratulations!” scam adverts is because of an ad-supported application infection. It’s a scam that will possibly attempt to convince you to call scammers pretending to be technical support so that they can get remote access to your OS and install not wanted, expensive utilities. If you’re dealing with adware , it wouldn’t be surprising if the warnings were pretty invasive and appeared over and over again. You might have encountered the ad-supported application infection when you were installing freeware. The advertisements are not dangerous, and as long as you do not fall for the scam, your PC is not going to be jeopardized. The scammers on the other side of the phone will request remote access to your machine, and then ensure that they have solved the problem (which doesn’t even exist in the first place), for which you would be charged. Authorizing some dubious technicians remote access to your system might turn out badly, so you must be careful. And if you’re still concerned about the warning you are getting, it is false, and neither your machine nor your data is in jeopardy. When you uninstall “Dear Facebook User, Congratulations!” scam, the alerts should disappear, and your browsing will no longer be disrupted.

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Download Removal Toolto remove “Dear Facebook User, Congratulations!” scam

What does it do

The most likely way you obtained the infection is through free software packages. You will often run into these kinds of items as extra offers, and while you could decide to not install them, a lot of people end up installing them as they don’t notice them. We advise you always pick Advanced (Custom) settings since otherwise, you won’t be able to uncheck the items. Advanced will show you the items, and you just need to uncheck them. And while those items might not necessarily bring about harm, if you weren’t properly informed about their installation, they shouldn’t be allowed to install. If you wish to avoid having to remove “Dear Facebook User, Congratulations!” scam and similar constantly, pay attention to how you install programs.

The fake adverts aim to deceive people into believing that their PC has ran into some kind of problem. Con artists will create all kinds schemes, such as malevolent programs, licensing or computer problems. These kinds of alerts will also warn you about data loss or leak of personal information because this pressures less computer savvy users. So as to prevent those data loss scenarios, the user is required to call their tech-support, who are pretending to be legitimate to fool you. When you run into these types of alerts, it is important to remember that real software or security companies won’t ask you to contact them using some random phone number. For example, if Apple or Microsoft is requesting you to call them, you’re most definitely being con artists. These scammers would attempt to convince you that there is a lot wrong with your device, and that they’re the only ones who can resolve the problem, which of course, would cost you a lot. A surprising amount of people fall for these scams since they might be quite elaborate, which is why tech-support scams are still around. Even if you dismiss the first pop-up, it would pop-up again and again later on, so people falling for such a scam isn’t a scenario that is difficult to imagine. But an easy way to find out if it is a scam is to simply use a search engine to investigate. Most results will contain comments from victims about being tricked. Now that you are certain it’s a scam, just close the warnings and deal with what’s causing them. If you regularly get these warnings, you just have to terminate “Dear Facebook User, Congratulations!” scam adware to make them stop.

“Dear Facebook User, Congratulations!” scam uninstallation

You ought to be able to take care of “Dear Facebook User, Congratulations!” scam termination rather quickly. It’s possible to eliminate “Dear Facebook User, Congratulations!” scam in two ways, by hand or automatically, and you should choose the one best matching your computer abilities. The manual way means you will have to locate where the threat is hiding yourself but you will find guidelines to aid you below this article. Automatic methods means you will have to download anti-spyware software and have it terminate “Dear Facebook User, Congratulations!” scam for you. After you uninstall the threat causing the alerts, they should stop popping up.

Learn how to remove “Dear Facebook User, Congratulations!” scam from your computer

Step 1. Uninstall “Dear Facebook User, Congratulations!” scam

a) Windows 10/Windows 8

  1. Start -> Search -> Search for Control Panel. win10-start How to get rid of “Dear Facebook User, Congratulations!” scam
  2. Open Control Panel and access Programs and Features.
  3. Find all programs you want to uninstall and delete them. win10-remove-program How to get rid of “Dear Facebook User, Congratulations!” scam

b) Windows 7/XP

  1. Start -> Control Panel -> Add or Remove Programs. win-xp-start-control How to get rid of “Dear Facebook User, Congratulations!” scam
  2. Find the programs you want to uninstall and delete them. win-xp-control-panel How to get rid of “Dear Facebook User, Congratulations!” scam

c) Mac OS X

  1. Open Finder, located in your dock.
  2. Select Applications from the list on the left side, locate all unwanted programs and drag them to the trash icon in your dock. Alternatively, you can right-click on the program and select Move to Trash. mac-os-app-remove How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Right-click on the trash icon in your dock and press Empty Trash.

Step 2. Uninstall “Dear Facebook User, Congratulations!” scam from browsers

a) Delete “Dear Facebook User, Congratulations!” scam from Internet Explorer

  1. Launch Internet Explorer.
  2. Press the top right-corner gear icon that will open the menu. IE-gear How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Manage add-ons -> Toolbars and Extensions.
  4. Find and delete all unwanted extensions. IE-add-ons How to get rid of “Dear Facebook User, Congratulations!” scam
  5. Close the window.

b) Change Internet Explorer homepage

  1. Launch Internet Explorer
  2. Press the top right-corner gear icon that will open the menu. ie-settings How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Press on Internet Options, delete the homepage URL and type in the one you wish to use. IE-settings2 How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Save changes.

c) Reset Internet Explorer

  1. Launch Internet Explorer.
  2. Press the top right-corner gear icon that will open the menu. ie-settings How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Internet Options -> Advanced tab. ie-settings-advanced How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Near the bottom, you will see a Reset option. Press that.
  5. Check the box that says Delete personal data and press Reset. IE-reset How to get rid of “Dear Facebook User, Congratulations!” scam

d) Delete “Dear Facebook User, Congratulations!” scam from Google Chrome

  1. Launch Google Chrome.
  2. Press on the three dots located in the top right-corner.
  3. Select More Tools and then Extensions. chrome-menu-extensions How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Find all suspicious extensions and press on the trash icon to delete them. If you are not sure which extensions are causing you problems, you can disable them temporarily by unchecking the Enabled box. chrome-extensions-delete How to get rid of “Dear Facebook User, Congratulations!” scam

e) Change Google Chrome homepage

  1. Launch Google Chrome.
  2. Press on the three dots located in the top right-corner and choose Settings. chrome-menu How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Scroll down to On startup and press on Open a specific page or set of pages. chrome-startup-page How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Choose either Add a new page or Use current page to change your homepage.
  5. Still in Settings, scroll up to Search engine and press Manage search engines.
  6. Select the search engine you want to use. chrome-search-engines How to get rid of “Dear Facebook User, Congratulations!” scam

f) Reset Google Chrome

  1. Launch Google Chrome.
  2. Press on the three dots located in the top right-corner and choose Settings. chrome-menu How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Scroll down to Advanced and press on that.chrome-settings How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Go down to the very bottom and press Reset. chrome-reset How to get rid of “Dear Facebook User, Congratulations!” scam
  5. Read the warning and press Reset again.

g) Delete “Dear Facebook User, Congratulations!” scam from Mozilla Firefox

  1. Launch Mozilla Firefox.
  2. Press on the three bars in the top right-corner. mozilla-menu How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Select Add-ons and choose the Extensions tab. mozilla-extensions How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Find all suspicious extensions and delete them.

h) Change Mozilla Firefox homepage

  1. Launch Mozilla Firefox.
  2. Press on the three bars in the top right-corner and select Options. mozilla-menu-options How to get rid of “Dear Facebook User, Congratulations!” scam
  3. In General, delete the current URL of your homepage and type in the one you want to use. mozilla-options How to get rid of “Dear Facebook User, Congratulations!” scam

i) Reset Mozilla Firefox

  1. Launch Mozilla Firefox.
  2. Press on the three bars in the top right-corner and choose Help.
  3. Choose Troubleshooting Information. mozilla-troubleshooting How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Under Give Firefox a tune up, press on Refresh Firefox. In the box that appears, select Refresh Firefox again. mozilla-reset How to get rid of “Dear Facebook User, Congratulations!” scam

j) Delete “Dear Facebook User, Congratulations!” scam from Microsoft Edge

Reset Microsoft Edge (Method 1)
  1. Launch Microsoft Edge,
  2. Open the More menu by pressing on the three dots at the top right-corner. edge-menu How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Choose Settings and press Choose what to clear. edge-choose-to-clear How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Select everything you want to clear and press Clear. edge-clear-data How to get rid of “Dear Facebook User, Congratulations!” scam
  5. Open Task Manager (Ctrl +Alt + Delete -> Task Manager).
  6. In Processes, right-click on a Microsoft Edge process.
  7. Select End task for all Microsoft Edge processes. edge-task-manager How to get rid of “Dear Facebook User, Congratulations!” scam
(Method 2)
  1. Open C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge edge-folder How to get rid of “Dear Facebook User, Congratulations!” scam
  2. Delete the folders you find there
  3. Start -> Search.
  4. Search for Windows PowerShell.
  5. Right-click on the Windows PowerShell and choose Run as administrator. edge-powershell How to get rid of “Dear Facebook User, Congratulations!” scam
  6. When Windows PowerShell opens, copy and paste "Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose} under PS C:\WINDOWS\system32>" without the quotation marks. edge-powershell-script How to get rid of “Dear Facebook User, Congratulations!” scam
  7. Press Enter.

k) Delete “Dear Facebook User, Congratulations!” scam from Safari

  1. Launch Safari.
  2. Safari → Preferences. safari-menu How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Go to the Extensions tab, find all suspicious extensions and delete them. You can also temporarily disable them if you are unsure about which extension is causing you problems. safari-extensions How to get rid of “Dear Facebook User, Congratulations!” scam

l) Delete Safari history and Cache

  1. Safari → Clear History. Choose from which time you want to delete the history and press Clear. safari-history How to get rid of “Dear Facebook User, Congratulations!” scam
  2. Safari → Preferences. safari-menu How to get rid of “Dear Facebook User, Congratulations!” scam
  3. Select the Advanced tab. safari-advanced How to get rid of “Dear Facebook User, Congratulations!” scam
  4. Check Show Develop menu in menu bar.
  5. Develop → Empty Caches. safari-develop-menu How to get rid of “Dear Facebook User, Congratulations!” scam

Download Removal Toolto remove “Dear Facebook User, Congratulations!” scam

Disclaimer

This site provides reliable information about the latest computer security threats including spyware, adware, browser hijackers, Trojans and other malicious software. We do NOT host or promote any malware (malicious software). We just want to draw your attention to the latest viruses, infections and other malware-related issues. The mission of this blog is to inform people about already existing and newly discovered security threats and to provide assistance in resolving computer problems caused by malware.

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